Computer updated and now Roon is blocked

Hi,

Well I took CD84 suggestions. Everywhere I checked, all was good. When I had uninstalled the program originally I was reluctant to delete a folder called " setting and data". I bit the bullet and using Revo I deleted everything. I then reinstalled Roon and now most everything is working properly. Interesting enough, Qobuz, saves the artists and the albums for each artist I've chosen, but doesn't save my playlists.

Well, my next goal will hopefully to resurrect  my playlist from the copy of the folder Revo was supposed to have create before everything was wiped.

I want to thank the members for all their help. Especially CD84 and noromance. 

I do want call out Roon's lack of support and it's reliance on the "community" to help customers resolve computer issues with their product. If I can find a better product that includes better customer support, I'd be will try it and drop Roon.

J

for the future, make n explicit backup of your Roon settings.  All new installs ought to be fully "clean". Then import the settings form the backup to that clean version. You kinda neglected that important fact! 

Glad itsworking.

@jeffex00 Glad it worked out. I also notice a trend in community forums as a replacement for support in a number of software solutions I interact with professionally. 

Jeffex00,

Glad to hear you were able reinstall Roon.  When running Revo uninstaller, by default, it will create a restore point (unless you deselected the box enabling the creation of a restore point).

One thing you might consider is doing a system restore to the date/time the restore point was created.  Doing so won’t delete/change any new files you may have created since running it (but will delete any new software, driver updates made since the uninstall).  It will just take the machine back to that configuration, including the corrupt copy of Roon.  There is no guarantee that doing this will bring back any or all of your playlists but it might be worth try.  Particularity since you know how to get it reinstalled.  Do the system restore, back up your playlists, run Revo again to uninstall Roon, reboot PC, reinstall Roon and then import your playlists.

To perform a system restore > type hear to search > sysdm.cpl > Enter key > enter admin creds if prompted > System Properties window opens > System Protection tab > System Restore button > choose Recommended restore (if the date/time are the same when you ran Revo) or select Choose a different restore point.

Hope this helps.

Buy a Mac...