Schiit Freya +

@brunomarcs I sold my Freya plus and shipped it to the guy and he's called and said it's making a crackling noise? Sounds like it's coming from the tubes. Anyone have experience this? Does it in all three modes! The stepped attenuator isn't the problem he says.

If it is happening in all three modes, then I don't think it is the tubes. The Freya + turns off the tubes in the other two modes, so they should have no effect. 

Is the sound in both channels or just one? If just one you could have them swap the tubes front to back to see if the problem changes to the other channel. This would show that it is the tubes.

I had a similar problem with the first Freya + that they shipped to me, and it was not the tubes. Not sure what the problem was, but they replaced it immediately.

The buyer has sent a video  of the crackling noise and now says that's gone. Now the volume is making a noise. I've offered to refund him but he wants to send it schiit for repair. I just wonder if the delivery man dropped the box although it hadn't any damage. 
 

I thought the freya was an amazing piece of gear for the money, you couldn't find a used one in the world at that time 2 years ago,  now there are quite a few pre owned for sale. 

@brunomarcs The buyer has sent a video  of the crackling noise and now says that's gone. Now the volume is making a noise. I've offered to refund him but he wants to send it schiit for repair.

I would offer to take it back again and if he still wants to send it to Schiit for repair, then that is on him. As for the volume making noise, it does. Is it coming over the speakers or just the relay clicking?

Brunomarcs I have one. It’s the tube that makes noise, the jj don’t make noise on mine. Probably Schiit will honor your warranty as long as you let them know, They have good costumer service.

Tell the buyer try other tube before sending it back.