Convincing your local dealer to let you try speakers at home


So, I had a great experience listening to some Devore 0/96 speakers yesterday. The challenge for me is that the room I heard them in is wildly different than any other room I’d ever listen in. (I’ll share a photo, below.) I really have no idea if spending $13k plus on these speakers would work out. I’d need to try them at home.

For all I know, these dealers might be ok with me trying some speakers at home. I don’t know and am not yet ready to ask.

But I’m curious whether folks here have any stories to tell about the reactions they’ve gotten when they’ve asked to try speakers at their home. If you have a story, especially if it’s a more expensive speaker, I’d love to hear your story. How did you convince them? If they turned you down, what was the reason? Did you agree?

 

128x128hilde45

Not being a hi fi dealer but a wholesaler to them, I can tell you that every single time I loan pair of speakers to anyone, no matter how skilled, the speakers come back with some form of damage.  Especially if they are shipped.   Enough damage that I can no longer sell them as new and must discount them by 10% to account for damage.  The cost is real for the dealer and he cannot pass this cost on.  

No one blames the user, we all know this happens, but nonetheless you can't loan all your new speakers out for trial as your entire inventory is damaged. Some dealers do this by having a dedicated loaner inventory.  Or are good about having enough sales that they can sell off the "B Stock" as they go, and keep shipping new stock.  But it's worth considering that demoing a 50,000 pair of speakers in your room will cost someone 5,000.   This is why not everyone does it.  

Brad

 

@kevn 

 

+1 Also a great approach… offer to pay. This way no one looses. 
 

The automotive analogy does not work. This is a high volume / value business and driving from the lot and returning. My Toyota dealers sells several cars a day… so ~ $200K or more a day. Completely different business and set of circumstances.

"demoing a 50,000 pair of speakers"

that is a different ball game than the speakers most people plan to buy: the 500 to 5000 ones. I don't think in this thread most people ever alluded to 50K speakers

Also, I never damaged anything that I sent back. Not a scratch. It's not hard. I am the clumsiest person I know. 

@hilde45  - you're so welcome, hilde ; ) - with deeper consideration, I hope you too come to see how different the test drive of a performance car, or any other fully developed system for an experience is, to that of a single hifi component : ) I must also tell you, about a week and a bit ago, I made an offer of usd250 to audition a wolf von langa son (usd16000 msrp thereabouts) in my listening space, to learn if what I had read about it as a smallish field coil speaker was accurate, not necessarily for an actual purchase, but to just learn everything I could about it. And realised after that not only was almost everything reviewed on it spot on, it also had greater and more accurate depth of soundfield than my current single driver full range speaker - the realism on these field coil speakers, and its dynamism, is unbelievable. I ended up trading/buying something I had auditioned on a hunch to better understand the strengths of my current speaker, in comparison -  and instead discovered the greater strengths of something else : ) - paid auditions reap unexpected benefits aside from learning : )

 

I try to avoid the odd confrontational stance buyers generally have with dealers - I do not begrudge them any profit they attempt to maximise, and in doing so, attempt to subvert the paradigm, in making friendships of trust rather than relationships of business. In trust, a speaker or preamplifier can be left a week for a true audition. It is a trust that can be bought, but only through that first offer of sincerity, an offer that acknowledges the huge effort any audition requires. It is a trust that can only begin by putting one's money where one's mouth is, I suppose. The lovely byproduct of this has been huge savings off the msrp in the end, and in most cases.

 

@ghdprentice you know, theres this crazy thing how little we understand, as a global culture, about what we truly value. I have asked a question of the many people I've met (fewer of whom are audiophiles than anything else), of what they would sacrifice first; personal mobility in the form of a private car to drive, or the privilege of listening to music. The answer is inevitably the car. Almost everyone I've ever spoken to would rather drop their daily driver (never mind a performance car) in adoption of public transport, than sacrifice the ability for listening to music.

 

We innately and generally value music and its listening far more than our private cars, but take its accessibility and our amazing ability to listen for granted, it seems.

 

I will pay so much more for anything that I value this much; for this crazy stupidly beautiful electromagnetic world of boxes, wires, plugs, resonant air and auditions, to learn about something I could never exchange for almost anything, not for the vehicular convenience of grocery shopping, nor the sheer pleasure of driving and drifting the greatest performance cars in the world. ; )

 

In friendship, kevin.