Bluenote Reliability

I just need to add a note to my last post. The transport on my CDP started to make a real strange noise over the last few days. I contacted Bluenote and they are going to ship a new transport out to me for free. My CDP is now over 2 years old and they have told they will service the player for as long as I own it with no charge.

I had a question for Bluenote regarding changing voltages for my Stibbert. I emailed them this morning hoping to hear back from them in a few days. I was shocked to see that my email was answered in 2 minutes!! That was amazing customer service!! Bob

I have had a Koala for a about a year now and I must say that it has perfromed flawlessly. I am not a big fan of the .50 cent remote that it came with, a player of this cost should have come with a decent remote. One thing I must say is that it sounds absolutly wonderful and compared to the Stibbert that I had in my home there was not 3K worth of difference in sound to jjustify the expense. It is a high end player with limited features but it is musical and very pleasent to listen to.