My PerfectWave dac is working!


My PWD is NOT working!!!

I tried connecting the dac, with a cd transport connected via coaxial, to my preamp via balanced and rca cables. No sound.

I was thinking the problem was with the preamp. So, I connected the PWD directly to my monoblocks. No sound either via rca or xlr!

 

The unit is on, and appears to be fully operable. Is this an audio gremlin, or are there problems with these pwd’s that I’m not aware of.

I purchased this unit brand new and have used it sparingly because I use vinyl a lot.

I’ve run out of solutions. Can anyone help?

128x128coltrane1

No, I recently purchased the pre and the monoblocks. Right now I’ve no sound with them with either the dac or the phono pre. So I’m wondering if the problem is with the pre or the monoblocks. 
 

Initially I thought the issue was with the dac. I had no idea I had no sound between the pre and monoblocks. I’m going to see if I can connect the pre to an integrated later today to see if it works. I’ve no other digital source. 

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No, I’m not saying the amps and pre aren’t working. But currently I’ve no sound with either the dac directly connected to the amps, or the dac connected to the preamp, or the phono preamp connected to the preamp and monoblocks. It’s a dilemma I know. Thanks anyway. 

This just happened to me. The Directstream internal volume control defaults at 26.

Use your remote and raise the volume to 100. Make sure your going through your preamp.

It defaults at 26 in case you directly hook it straight up to your power amp.

What inputs are you using on your pre? What inputs do you have the knobs selected to?   Just trying to eliminate the simple stuff. It’s odd that both your sources aren’t working.