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Oppo 980H Bug

Has anyone else noticed that the first second of a cd track is cut off on the Oppo 980H? I thought maybe it was just mine, but I emailed customer service and this was the response:

"No, this error can't be fixed. The first half note is always truncated in our hardware designs. We have not yet isolated these errors."

I am surprised I did not read about this in any of the reviews. I am thinking about sending mine back. Does this bug only exist in the 980H or is it in the other Oppo players as well? Sometimes it is not noticeable on tracks that start softly, but where the music kicks in right away, it produces a jarring effect.
dlclevo
timrhu
2,779 posts
 
I'm using my 980H through a Bel Canto DAC2 and don't notice a problem. I tried it through the Oppo's dac and it seems fine to me.
rlwainwright
1,904 posts
 
I have a 981 and it does not do that. As a work-around, you could copy the CD and add a 2 second silence at the beginning of track 1...

-RW-
dlclevo OP
8 posts
 
I did some testing and found that the problem only occurs when using the analog outputs. I suppose a lot of people use external DACs and therefore don't notice, but I intended to use this in a system without one.
dcstep
1,518 posts
 
My 981 doesn't do that.
undertow
1,033 posts
 
My 980 has no such issue... Sounds like some transports from a batch or something maybe did this?
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