Innovative Autio in NYC just hung up on me


Being they are one of two dealers for StromTank, and being I would like to buy one, I called Innovative Audio in NYC and was greeted by a woman who insisted on keeping her voice loud and when I told her she was yelling at me, hung up on me!  

I guess this is why in my 50 years in HiFi, I NEVER shopped at Innovative Audio Video Showrooms.  I can order the unit directly from Alex, and I am.  It would have been nice to go for a listen.  StromTank should STRONGLY consider these yokels selling for them.

128x128cerrot

Sounds like Audio Vision of San Francisco. Talking down on you to satisfy their Egos.

I imagine it must be difficult for dealers today, as many audio shoppers will have no problem taking up time at a store, saying thank you, and purchase the item on line elsewhere....used in many cases. I unfortunately know people like this. This is all part of doing business........

In 1998 I went to this auto dealer, I saw this beautiful van worth $48,000. Though Iam asking for salesman , no one want to entertain me..Iam on my early 40 that time. Believe it or not two salesman on their mid 50 are just standing looking at me?until I left the dealership.six months later.I saw this van still not sold. I stop by again? The same 2 salesman saw me and hide.This new young salesman approach me and asked me if I like van ? I said yes.The van is now price 36k.i said give me a good reasonable price. And he run to his manager very excited.Then the 2 salesman are just watching me?THE young salesman on his late 20  came back. The price he said $ 32, 600? I said I will buy It.i wrote him a check for the whole price total. Then the two salesman claim to the young salesman they indeed know me.I said no I don’t know them, because they ignore me two times I went to this dealer.True story.

Back in the day, you had a handful of dealers in the NYC area. Lyric, Innovative ( Brooklyn locations ) Sound by Singer, Stereo Exchange, Park Avenue Audio, Grand Central Radio, and Harvey....that I can remember. A few excellent dealers in Long Island and over in New Jersey. I spent some time early on at a few ( selling, consulting, at peoples homes and businesses ), and had a very loyal following. I did not run into many tire kickers, but the competition between stores, and brands, was fierce back then, just as it is now. Not sure of the point I am trying to make, but audio shoppers today, imo, are less loyal, and the internet has a huge play in this. Anyway, my best. Always, MrD.