Tyler and Josh are the very best anyone could ever expect in an audio dealer or equipment dealer for any type of product. I have purchased quite a few items from them and it doesn’t matter whether it’s a few hundred dollar accessory or a $10000+ component or speaker. They have been 100% accurate providing guidance in terms of the best ways to upgrade my system. Absolutely beyond reproach and two for the nicest guys you will ever meet.
Next Level Hifi
I wanted to share some praise and respect for Tyler Mueller and Josh Jendryka of Next Level Hifi. Rarely do you ever hear a dealer pay respects to another dealer in this incredibly competitive industry. But in this case, it is well deserved.
I’ve been working with Tyler for a few years now, before I myself started my business Bliss Hifi last year. From the start, Tyler has provided excellent service and has been willing to offer options given any budget and design constraints I shared with him. A few years ago he took a bit of my personal gear to trade in towards the Borresen speakers I now own, and both Josh and he have been absolutely attentive in the above normal needs for customer support I have asked of them in the last year.
You may have seen their stellar performance at national shows where they often gain a lot of praise for their installations of systems from Borresen, Aavik and Ansuz. They’re both great to chat with in those settings, but visiting them in their store in Wayne, IL last month also set a new standard for me in terms of customer service and relations.
I know I’m not alone in feeling this way and hope others can chime in with their experiences to bring awareness for others who might gain benefit from learning more about them.
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@marqmike I wish I lived closer to you. I recently started offering my services to visit peoples’ homes to provide in-home consultation. It’s amazing what a 2-3hr consultation can net someone who typically spends thousands in gear. Many times getting the system performance is not just about the gear synergy but around the synergy with the room as well. Having a third party come in and assess can get you some results that elevate your system’s sonic performance quite quickly, and for often not too much money. Perhaps there is someone local there that may do the same. |
Thanks Juan. I am not surprised that a good consultation brings a lot to the table for the person being helped. I grew up around audio(not audio stores, just nice systems) starting in 1967, later did some work(building work) for some high end stores, in doing so got to hear a lot of stuff at the store and at home. And I got to see some very knowledgeable audio people bring amazing results. I hung out quite a bit at these stores and became friends with a couple of these experts. And what I have noticed and what has helped me from these experts is getting that last 5% that makes such a big improvement, that people strive for, and what I have seen that can be the hardest to achieve for people and many times in trying make regressions. That's the kind of improvements people will pay enormous amounts of money for and most of the time it costs very little when given some help from an expert. The right people are worth their weight in gold. |
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