Question about Shipping

If it's not super large/heavy or super expensive then FedEx should be fine, insured through FedEx. Are you sure you went to a FedEx Kinko's Office Center (or the equivalent depending on what country you're in) and not a third-party store that is an authorized FedEx shipper?

Otherwise you may need to look at a freight service, and maybe a pallet.

If the integrated amplifier was shipped to you, how did it arrive?

Thanks for this feedback, this helps.

When I talked to Fedex today, they stated that if a product goes missing or damaged, they try to find the same product for sale or something similar and what ever price they come across, that is what they reimburse.

Basically, their way of getting out of providing full value of what was originally stated as the value when shipping.

They recommended to go through a 3rd party for full value insurance.

I have tried Craigslist before and would love to sell through there locally and just receive cash, that would be very ideal but seems like I get a lot scammers through there but I might give it a shot if I get to that point.

Appreciate the feedback.

Jay

If I'm selling electronics online, I take photos, then pack the box before I even write the ad. Usually, I double-box to prevent even unlikely problems.

Having the packing done allows me to get accurate weight and dimensions before I list the unit. I find that makes sales easier, as through Audiogon, e.g., the buyer can choose their freight service and insurance if that information is in the ad. And it lets me ship the unit immediately after I have payment.

When I talked to Fedex today, they stated that if a product goes missing or damaged, they try to find the same product for sale or something similar and what ever price they come across, that is what they reimburse.
 

This is really interesting information. I just wrongfully assumed that if it’s insured up to whatever amount you paid for, you would be reimbursed up to that amount. 

1.  Don't insure your item.  Insurance is way overpriced because of fraud and those who package poorly.  Instead, package it so they can't break it.  Also, if you ever do try to make an insurance claim after hundreds of calls, months of waiting, and man-weeks of your time, you'll realized you earned less than minimum wage collecting.

2.  It will cost you at least twice as much to take it to a shipping store and have them double box it.  Maybe triple.  If you're ok with this they will packiage it securely.

3.  If you package it yoruself in a bombproof package and print your label online, it will be quite affordable.  a 30 lb package generally in the $40 to $60 range, dependding on where you ship it. 

4. The shipper is responsible for delivery to the buyer.  Your contract ends when the buyer recieves it in good condition.  

Jerry