Unfortunately, the latest update worked flawlessly for 6-days. The pops are back and additionally, my music cuts in and out. Disappointing to read that owners of the Pontus 2 also have the same issues as my Ares 2. Great sounding product but when you end up listening for pops etc. instead of the music, it defeats the purpose. Music is supposed to be enjoyable and instead it's turned into a stressor because of these flaws. Very disappointed with all of this. |
@erik_squires - I'll be curious to see if your tip resolves the issue. I have not had a lot of time to listen since the firmware upgrade, but have not yet had the things described @geox54 happen. I'm using a Bluesound Node 2i with the volume fixed. |
I guess I should have given more specifics. I'm using a Cambridge Audio CXC via Audioquest Carbon Toslink cable to the Ares 2. When I first purchased this DAC, I was using a BJC coaxial and the issues were much more frequent than when using the Toslink. I then switched to Toslink and the pops were less frequent so I just never went back to the coaxial. Don't get me wrong, for the first few days after the firmware update, the Ares 2 worked flawlessly and sounded fantastic. Then all of a sudden, the gremlins returned and so did my frustration. I am hoping that this was just a one-off anomaly. Have not listened to it much at all since, solely because I haven't had the time. Also, I must state that Vince has been absolutely great with customer service, as I had contacted him previously for another firmware update to correct previous issues, which were the same that sparked this latest firmware update. I love this DAC and hope that in the end, the issues can be resolved for good. @mceljo did you have these issues while streaming via Bluesound Node 2i prior to the update? |
@goex54 - Interesting. Is it possible you have a digital ground loop? Do you have a Cable TV coaxial cable coming into your system as well? Coaxial digital cable can of course create a ground loop IF the DAC isn’t galvanically isolated, which sadly is not 100% of the time. Another source for digital ground loops is from the streamer, especially PC’s. If you are using a laptop unplug it from the power supply. If this is your problem a USB isolator is in order for you. Again, IMHO, all DAC’s should have galvanically isolated USB and coax but they do not always have this. Meaning, there should be no metal to metal pure pathway in. An isolator, usually a transformer, is used to prevent DC current and ground loops from forming. In the digital domain weird effects like clicking, as well as not quite so audible effects like severe jitter, and even very audible hum are possible symptoms.
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