Well judging from the response, this question really struck a nerve. Whatever the exact conversation was between OP and the dealer (FWIW I believe OP), we’ve all been in this type of situation.
I normally make the purchase from the dealer that spent the time to demo a product, which irritates my wife (the household CFO), but how else to assure that the dealers are here for new products, upgrades (many, many with my Linn TT dealer) and service?
Over the years I’ve focused my buying with a few sellers and developed good relationships that have proven beneficial many times over. This often includes at-home trials because of those relationships. Probably 2/3rds of the time those loans lead to purchases and those that don’t are for specific reasons that a dealer has never found objectionable.
As far as the dealer community, I appreciate the comments they’ve made. It somehow seems that a dealer ought to be able to spend under an hour with a potential buyer under most circumstances. I think a potential purchaser who is asked to keep the demo to say 30-60 minutes until they’re ready to make a purchase wouldn’t have reason to object. In this case OP was asking for an appointment so dealer could have suggested a time that would be less busy perhaps. The dealer doesn't need to sit with the potential client the entire time either, so really much less dealer-time involved.