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Bluesound Node 2 producing distortion and dropouts

I have my Bluesound Node connected via co-ax to a Chord Hugo TT-2 and have been experiencing some issues as of late. When I start to listen to music I sometimes have a distortion with dropouts. I have found that if I unplug the power cord on the Bluesound and press the buttons on the top and re-plug the power cord, the issue goes away.

is anyone else experiencing this? Is this a signal from the Bluesound that is starting to fail and I should start shopping for a replacement streamer. A little background, I originally bought this unit 3-4 years ago,new. I used a Rega DAC then a Chord Cutest and about 6-8 months ago the Hugo. Until a few weeks ago I had great service from this unit, so I don’t feel the DAC is related to the issue. I mainly am using Tidal and Qobuz for streaming.

any insight is greatly appreciated, thank you.

Theo

128x128theo
donlp33's avatar
donlp33
3 posts
 

To go to the bluesound forum.In the bluos app go to help/online support/scroll down to community/join the conversation.

theo's avatar
theo OP
2,662 posts
 

donlp33, Thank you for your response and the way to find the forum. But I hadn't thought of a error on the last update. Maybe Bluesound has a fix in the works, but I will send them an email dinosore suggested and make sure that they may have an issue brewing.

Thanks again

 

mr_m
1,900 posts
 

Sorry to hear you are having problems with your Node 2. I have one I bought 6 years ago new, and it's been running like a champ ever since.

donlp33's avatar
donlp33
3 posts
 

theo,My node just updated 5 minutes ago to version 3.20.49.No info on bluesound sight that I could find about update yet.Maybe this will help with the issue?

theo's avatar
theo OP
2,662 posts
 

Mr-m mine was new 4 yrs ago and has been performing great until this past month. I hope it self corrects so I can continue to enjoy it.

donlp33, I have 3.20.45 and have tried to do an update but I get the “no update required “ so maybe it will come in the next day or two. Thanks for letting me know.

 

 

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