805D4 Cosmetic Issues

Damaged parts

Normal parts

I have the following issues with my recently purchased 805d4.

The woofer housing appears to be scratched or has a poor finish.

I have requested an exchange.

The local dealer and the importer are giving me negative answers.

What is your opinion on this?

Thanks

jazz4jaz07-25-2023 8:31am

cleeds Details Discussions Posts This discussion Message User 6,004 posts 07-25-2023 at 04:05pm Copy Comment URL Report Comment Edit Delete These speakers should have been delivered by the dealer and then opened for inspection. If damage was revealed, delivery could be refused.
Post removed Jul 25, 2023
dweller Details Discussions Posts This discussion Message User 3,795 posts 07-25-2023 at 10:41pm Copy Comment URL Report Comment Edit Delete Call the B/W distributor for your region and verify the serial numbers (to insure authenticity). Were the shipping boxes damaged? Can't believe B/W would ship something like this. Get corporate involved.
jazz4jaz OP Details Discussions Posts This discussion Message User 7 posts 07-26-2023 at 01:52am Copy Comment URL Report Comment Edit Delete @tomcarr That's right.
jazz4jaz OP Details Discussions Posts This discussion Message User 7 posts 07-26-2023 at 01:54am Copy Comment URL Report Comment Edit Delete @rsf507 Thank you