I think the new policy is fair. Lalitk agree new 5% for new, and used 2%, if you are serious in buying yes get the guy who can make a deal.TMR is a legit place to buy.
Policy changes at The Music Room TMR Audio
TMR has made a few changes to their policies which may interest folks.
Warranties for used gear is now 90 rather than 45 days.
Trial period is now 30 rather than 14 days.
There is now a restocking fee of 5%. Their rationale for this makes sense and seems reasonable. It would be nice if there could be exceptions to the restocking fee, such as cables and other products which don't need extensive checking for quality control. One result of this policy is that there is some more costly gear I would have tried but now am reluctant. I suppose that’s just a personal admission.
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Thanks for the feedback. People are divided, with a majority (so far) thinking it’s reasonable as a policy. Of course, this is not a scientific sample and TMR needs to do this for the reasons they stated. As I said, I’m mostly interested in possible exceptions. Let’s say you want to try these $19k cables. You wind up not liking them after hooking them up once and trying them for a couple weeks. This policy would have you pay $960 to do that. I guess anyone buying cables this expensive has a lot of money laying around. Would it be fair to assume they’re ok with spending nearly $1k to try these cables for up to a month? My instinct is they would not be ok with that, but others here are saying that the 5% policy is reasonable, so I guess I may be wrong about that! |
Just to see how the fee shakes out across different gear, I tried out a few products. In some cases, the fee seems reasonable to me. In other cases, it would probably prevent me from auditioning. I know others here are totally fine with the 5% fee. So, this is just to get a sense of how a 5% fee might play out with different gear. For me. YMMV. Ansuz Acoustics Signalz D2 RCA Cables; 2m Pair Interconnects $9,226.52 Audience FrontRow Power Cable; 1.25m AC Cord $3,399.00 MSB Technology Select II DAC; Black; PowerBase -- $57,058.45 Nagra HD DAC X D/A Converter $38,038.65 Chord Electronics DAVE Reference DAC / Headphone Amplifier $14,000.00 Dan D’Agostino Momentum M400 Mono Power Amplifier; Pair $31,381.72 Pass Labs XA160 Mono Power Amplifiers; Silver Pair; XA-160 $9,226.52 Wilson-Benesch Resolution Floorstanding Speakers $35,896.43 Fleetwood Sound DeVille SQ Bookshelf Speakers $14,849.01 |
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