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Dynaudio customer service ignoring me

Has anyone else tried ordering directly from Dynaudio?  I'm trying to order woofers directly from them as they're they OEM and no one else sells an equivalent speaker. I've been trying to get these for almost a year now and start off communicating pretty consistently.. Then I gave them the thumbs up to move forward and crickets!  I've called both sales guys, left voicemails, emails etc.  I got one random response about 3 months ago just saying supply chain issues etc.  I'm about to spend thousands of $ here and get zero attention.  

Is this a common complaint among Dynaudio and their sales support?

dtximages
steve59's avatar
steve59
1,667 posts
 

I live pretty close to their US distribution plant so pm me if you'd like a presence.

mofojo
2,201 posts
 

I called the US headquarters last week. Got a real person on the phone right away. Ordered 2 tweeter protectors for 4 bucks a piece and they were delivered the next day. 

bobheinatz
706 posts
 

It took awhile for the Chinese connection to pop up on this thread. The Confidence line and Heritage Special line are all made in Denmark not China.  

I own the Hertiage Specials and their build and sound quality are world class.  The rest of Dynaudio's speakers are made in China.  I have not heard the line made in China but I bet they are well made and sound pretty good. 

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