Brian Hoyer / In-Tone / kasa


This review is being posted here to serve notice to the community about my experience with Brian Hoyer. His original screen name here was Linn_Kasa, but is now just kasa. He was a long time Audiogon dealer. He was listed as a Linn dealer under the Linn_Kasa name, but is now listed on the Linn website as In-Tone of Leawood, Kansas. In late April I purchased a used/trade in DCS Rossini Apex player listed on here for a significant sum. Billed through his LLC In-Tone. After he didn’t produce I opened a dispute here in June and at the end of July he finally agreed to refund. After 2 weeks of stalling he stated he actually had the player since May. He has failed to send that as of today 9/15/23, and his account on here has been suspended. There is also a second dispute against him that he has not addressed. I will only urge you think hard before doing any business with him.

whytlotus

@ hiendmmoe..... and I feel your pain as well. I would encourage you to post your experience soon. When you're comfortable, we should talk. My last email from Brian  on 8/18 stated because of my actions, my player would be delivered to a lawyer to go through a proper legal process and then to me.  Yeah...right.  The last time Brian took a phone call from me, or returned a call from me was around May 5th or 6th.

 

Wow!

I hate dishonest people. I live in KC so I googled this guy and looked on FB. He definitely sounds kind of shady for several reasons.

Anyway he has a FB account and is a member area of our local audio group (Kansas City Home audio enthusiast) and has posted his link a few times.

He also claims to partner Deva Audio (which I highly doubt) from time to time. 
 

You could post the audiogon thread on his FB page. For the amount of $ lost I would think you should get some type of law enforcement evolved.

 

Sorry to hear of your troubles and hope you get your refund. Also thank you for the heads up about this unethical dealer. 

@hiendmmoe

@whytlotus 

 

Have either of you contacted Linn and addressed your issue with them, or if there is a USA distributor with it? It would seem that Linn would have a vested interest in getting the matters resolved. Otherwise, consider taking the guy to small claims court.

@ facten... Yes, both of us contacted the Linn ceo. In my case, the US Linn distributor was told of this as well. As of now, Brian Hoyer / In-tone,Linn Kasa, is no longer listed as a Linn dealer. Small claims limit in Kansas is $4K. Both of us have also filed fraud complaints with the FTC. They don't resolve claims, but forward the info to local, state and federal law enforcement. I'm cautiously optimistic.