Since music sounds good at lower volume and louder sounds worse, I think it's your room.
Room treatments and setup may help.
Some people including myself (previous room) have had success setting the system up diagonally. IOW the rack between the speakers is in a corner, and behind you is the opposite corner.
Steve Deckert has a paper on it. I had similar issues, read the paper, set up diagonally and kept it that way until I moved into another room.
http://www.decware.com/paper14.htm
Room treatments and setup may help.
Some people including myself (previous room) have had success setting the system up diagonally. IOW the rack between the speakers is in a corner, and behind you is the opposite corner.
Steve Deckert has a paper on it. I had similar issues, read the paper, set up diagonally and kept it that way until I moved into another room.
http://www.decware.com/paper14.htm