Anyone else order Caladans from Clayton Shaw?


After watching videos and reading positive reviews I ordered a pair of Caladans. It’s been 2 weeks and I have never received an email confirmation of sale.  The charge on my cc was from Spatial Audio.  I have called and left VMs twice and also emailed Clayton’s info address. Crickets ! 

Has anyone else experienced this?  I assume he’s extremely busy but I’m getting a little anxious.

 

whiteknee

You know, yeah Clayton’s new endeavor may be a small shop with limited resources to answer calls etc. (especially after CAF), but the man obviously knows what he’s doing and feels he has something else to say that I find really intriguing given where he came from. Plus, he’s not a newcomer and has an established reputation to protect in the audiophile community so screwing people over is likely not in his business model and certainly not in his best interest. Last, I know there’s at least one review scheduled from an established reviewer, and my money says it’s gonna be waaay positive and prolly use the word “bargain” on steroids so you’ll be happy you got your order in before that review goes live. Take a deep breath and believe — you gonna be rewarded greatly and I’m more than a bit jealous as I’ve hugely enjoyed the Spatial demos at shows and always thought they were among the best in show, especially considering cost. Congrats and please follow up with your impressions if you could.

Thanks for the reply.  I certainly will provide an update, probably in the March timeframe, after they arrive and I’ve had a chance to listen to them with my various tube/ss electronics and room setups.

You should feel nervous- I would. And posters below "assuring you" that all's well and "trust" and "they're sure that everything's fine" are well intentioned but uninformed and don't know anymore than you do. Not getting any response for your order and no communication isn't confidence inspiring. You more than likely got the call from them based an them reading your post right, too much of a coincidence otherwise right? Credit card orders are typically not supposed to be charged in full until an ordered produict ships by the way...hope it plays out in your favor eventually but let us all know. 

@speedthrills 

Little tip. It’s best to read the entire thread before you post. He has already received communication from Clayton.

@ozzy62  Little tip back- I did read the entire post and I commented that it was more than a coincidence that only when the OP made the post was he then contacted about his order and the vague "problem with our credit card provider" for them not providing order confirmation. The credit card processor just processes the transaction- which in the case of an out of stock item is NOT supposed to charge in full for the transaction- and the actual seller should be sending a "Thanks for your order, your product will take us two weeks to complete and ship and we'll provide shipping and tracking information when it ships" email to the purchaser. Sketchy process so far and one that the buyer has every right to be both cautious and proactive with.