Audio Aero Prima - not responding


My audio aero prima is not responding to discs
just 4 dashed lines in the display
sounds like maybe the laser gave up the ghost

audio aero doesn't seem to answer emails
is there a reputable US repair shop I can contact

thanks
Tom
128x128audiotomb
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Try both turning it off and pull the AC cord. Let it sit for a few days. You would normally contact Globe and they like to direct you the their authorized repair people. I still use a fellow in Texas who is really good, but it seems he is no longer on the Globe 'A'-list.
The Audio Aero Prima has been discontinued. I would try Globe Audio or the best local tech you can find.
I have the same problem. any more help, including recommendation for a tech in the northeast would be great. FYI, I have not heard back on an email inquiry to Audio Aero made about a month ago.
Correction, actually no display at all and no response to front panel or remote, although the mini tubes inside do light up.