Try both turning it off and pull the AC cord. Let it sit for a few days. You would normally contact Globe and they like to direct you the their authorized repair people. I still use a fellow in Texas who is really good, but it seems he is no longer on the Globe 'A'-list.
I have the same problem. any more help, including recommendation for a tech in the northeast would be great. FYI, I have not heard back on an email inquiry to Audio Aero made about a month ago.
Just remeber that many companies were off to the CES in Vegas as early as Tuesday of last week. Many are just getting home now. That could account for the lack of replies to email and phone calls.
Jody @ Globe Audio has always been very helpful and responsive for me. I agree with Golden ears that he may be out of the office returning from a show, etcetera....
The older Prima's used the Philips Short Loader mechanism. Due to a lot of issues, Philips promptly discontinued this drive and left a number of manufacturers out in the cold. It is possible to get laser replacements, but the problem is typically in the servo board mounted under the drive. I have 2 prima's and a Synthesis player that are scrap due to not being able to get servo boards. Contact Globe Audio for the latest updates as to repairing these units.
that $800 was a comment from Greg at GLobe without seeing the unit or knowing which model it is its a MkII serial o4.09 594 so probably made in 04 just looked in the owner's manual Phillips VAM120(also listed in specs as Phillips CDM12)
I bought it in 2006 on audiogon and was fully functioning and sounding great till a month ago when it gave me 4 dashes on loading up a disc
yes, I'm well aware they can be bought for $800-1100 on audiogon
when I turn the unit on now I get six flashing dashes it won't even open up to inspect (air dust) or load a disc
my analog rig is galibier gavia/zyx universe/triplanar so I haven't made a larger plunge in the digital end
I have one pm for a guy in texas who may be able to do this much cheaper is it worth putting another phillips drive in?
dts has 2 dead primas ouch
perhaps it's time for another player any suggestions for $1000-$1500 cd player Richard Gray - my local tech said stay away from used a-gon players as most are having first issues with the transports
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