@audphile1 Agile works, but you have to have really good management of it. I have recommended to Aurender that they fire their product manager. I have been in IT for 30 plus years and can tell you it's not the process that's broken, it's the people they have. Totally incompetent.
V4 is garbage and until they stop breaking what already works, changing things that were fine to begin with, and stop adding things that no one is asking for, and to top it off, also adding broken 'improvements', I will not be recommending Aurender, and I have been a fan of their for years.
It's simply bad product and program management. Hopefully someone higher up in Aurender will finally see it and fix the real problem - people.