A disaster. Guy is a charlatan.
Read my explanation of a simple transaction with him. He’s an abusive liar.
Let me get this straight... you buy a player without ever listening it and have it sent directly to a company whose business is modifying players. They modify said player. You then send it to a competitor who does who knows what to it and tells you that it's "bad". You contact Dan and he offers to send you a replacement for the stock unit that you sent to him. And Dan is the charlatan?