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My Aurender N150 is stuck in repeat mode

I can build a queue and it plays the entire queue but then repeats the queue. Same problem for a single song queue. This problem is bad for me because I really like Auto-Play mode for Qobuz and Tidal because it's a great way to discover new music.  Repeat mode prevents Auto-Play mode even if the Auto-Play button is enabled. 

txp1
audphile1's avatar
audphile1
4,262 posts
 

@ghdprentice you lucked out!

hgeifman
2,113 posts
 

Txp1, I just emailed Aurender customer support and reported “you sent Aurender a support request on Thursday March 14. No response back”.

please call them on the phone. This is getting ridiculous.

In North America, technical support is also available via phone at 888-367-0840.

curiousjim's avatar
curiousjim
4,165 posts
 

@audphile1 

I don’t know yet.  I just ordered it from Aurender. I’m sure I’ll mention my first thoughts and again after a couple hundred hours.😁

ghdprentice
6,398 posts
 

Better to be lucky than good.

txp1 OP
145 posts
 

@hgeifman @audphile1  Aurender responded tonight (PDT) via email saying they will get back to me with more info soon.  I think they are taking these problems seriously. It was a Lead Software Engineer who responded not a Customer Support Rep.  I didnt even need  to call them! Thank you everyone for helping to escalate this!  
@ghdprentice @curiousjim I was beginning to think I had hurt my N150's feelings and it was retaliation.  😉  A few days before this problem started I ordered a new N200 because I was so pleased with my N150 and I wanted to hear even better sound. 
Also, today I did a "Cache Clear" command. No problems since then other than the display mode bug.  But I haven't tried an extremely long playlist yet. 

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