My experience with The Music Room

Coincidently just this morning I pulled out of my desk drawer a Thank You card signed by Josh. He coordinated my PS Audio second hand purchase. Likewise my experience was professional, hassle free.

I am in the minority of customers who received 100% inoperable equipment -- a CD player -- from TMR. With the situation of my life then, I had no way to seek redress. Ok, so I ate the 1500 or so. It was just too bad, I guess.

I would not purchase from TMR again without planning the time to deal with the possibility of grossly inaccurate description of equipment.

But I am clearly in the minority here.

I traded in a McIntosh power amp for a more powerful McIntosh power amp.  I sent my amp to them and within 2 days of them receiving it, my new amp was shipped to me and there was a nice thank you note from Josh inside the box.  The amp has performed flawlessly for the past 3+ years.  Previously I bought a Conrad Johnson MF2550 amp from them at almost half price.  It looked brand new when I received it even though it was used.  I ended up selling it for more than I paid through TMR.  Highly recommended.  I only deal now with TMR and Audio Classics.

TMR is a good company. 

I’ve purchased full size floor standing speakers, delicate tube electronics and plenty of cables from TMR. All were 100% trouble free transactions and shipments. In my experiences, a great company to do business with. And yes, the sales staff are polite and have sent me thank you cards. I highly recommend them.