immathewj,
I would tend to think that your player is as it was described by MD when you bought it. MD is not like Accessories4Less. It came as it did because the previous people had obviously discarded the packing material and misplaced the power cord, both of which happen a lot. Marantz no longer ships with an Owners Manual. You have to download it. They saved about 3 cents doing that, but it adds up I guess. I would not worry.
I have given everyone here the means to be able to track laser time and life. And everyone should do this from time to time.
These players are very good. They were all built in Japan under the previous Marantz design team and ownership. They have unique circuitry, design and performance. The laser mechanisms are first rate. But this is electronics, so nothing lasts forever.
The two corporate ownership sales in the past 4 years have really had an effect on the whole Marantz operation, especially service. Massimo has no experience in consumer audio. And it shows.