The DI SE has been a great addition to my stereo. I certainly understand if some don’t like them or even have an issue with Eric. I have not and have had a good experience with the performance of the speakers and the customer service. I hear the complaints but don’t understand because most have not heard the brand or they say they are ugly when, as I have stated before, most speakers have grills. In the end, they are just speakers and I don’t get worked up about stereo equipment…so just enjoy listening to the music.