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Ayre C-5xe gone wonky

Something funky happened to my C-5xe. It won't pick up the SACD layer on hybrid discs and reverts to the CD layer. The display shows SACD -1 CD with the "-1" flashing before reverting to the CD layer. I've since disconnected the power cord hoping the thing goes cold and "reboots". C-5xe owners, has this happened to you before? Thanks in advance for any help/suggestions before I have to contact Ayre.
rangers
rangers OP
6 posts
 
Thanks, Theo. I just received reboot instructions from the man himself, Mr. Hansen, on another forum, and it's working again. That said, I'm still planning to send mine in for the MP update. I also know there's an MP update impending for the K-5xe, which I plan to do too.
theo's avatar
theo
2,684 posts
 
That's service! Or better said that's Ayre!
simonw
12 posts
 
Is there any update for K-1xe too?
rangers OP
6 posts
 
Not that I know of.
Ag insider logo xs@2x
cipherjuris
145 posts
 
Theo is exactly correct about the MP upgrade and Ayre service! I was thinking about selling my C-5xe before the MP upgrade. Now I'm keeping it.

No upgrade to the K-1xe except to replace it with a KXR.
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