esoteric x-01, ux-1 etc reliable?

You also might want to do a search in the forums. Several of us (including me) have sent in our Esoteric's for a issue (not under warranty) and Esoteric fixed for free, put it in brand new boxes (umm tripped boxed) fedex'd back on their nickel.

In my case I had moved and a little spring on the transport had jiggled loose during the move.

Incredible service in my opinion.

Agree 100% with Jfrech! I had various non-transport issues on my DV-50s, UX-1LE and P-03U (1 each) and Esoteric's technical support and customer service is world-class.

Thanks for the feedback. It does seem like Esoteric provides good technical support and service on unmodded units. Based on your advice, it is probably good to stay away from modded units because of the void warranty issue. Not sure how the modders handle their warranty, and how they can get their hands on spare parts.

On 6moons you can find the following:

Esoteric comments
Mark Gurvey of Esoteric USA who kindly submitted the above images had this to say about the NWO 3.0-GO: "During the recent CES 2008, we heard this unit in a presentation by Alex. Yes, we were all very impressed. Reminds me of the AMG version step ups from Mercedes-Benz or the M series step ups from BMW. It is certainly a lot more than just supercharging the old Camaro. As you know, any product can be modified in the after market. If this is done, then our warranty no longer applies."

Alex Peychev comments
"We have signed a mutual non-disclosure agreement with Esoteric a few years ago. Although it is true that the original warranty is voided, both Esoteric Japan and USA have provided me with a level of support that is truly exemplary. I am authorized to purchase any part I might eventually need for supporting the NWO line. APL Hi-Fi offers a 3-year warranty for the NWO players. After the warranty period, repairs will be performed at the actual parts cost and modest labor charge. Very special thanks to Esoteric for their tremendous help throughout the years!"

I now have two (2) APL modified NWO-3.0GO-SE with transport problems.
One: the disc tray will not extend out for disc loading although the display shows "open". The player operated properly before.
Two: the disc tray will not extend when Open/Close button is pressed. The display shows nothing (is blank). Operation of the transport was erratic before. It stopped itself sometimes during playback.
Could Alex kindly help?