Phono Preamp Tube Rush


I HAVE A ROGUE AUDIO 99 WITH PHONO STAGE.AT 12 olock I get a low level hiss.Can only hear it with no music on,between tracks and during quiet passages.Rogue rep. told me to get quieter tubes@$15 each.Is tube rush normal.I spent big bucks for this preamp.Am I over reacting. Thanks all!
david99
David99, In a high gain tube pre-amp, tube rush is practically unavoidable. Graded tubes which have been tested for low noise levels and noise spectrum will reduce this, but rarely eliminate it. It simply isn't a solidstate circuit. In general, BE GLAD!! As long as the tube noise doesn't interfer with your ability to appreciate the music, try not to obsess over it. Just my $.02.

From the 99’s user manual

why do people trust strangers more than they trust the manufacturers instructions?