PSVANE Discussion & Impressions Thread

@dekay Hi! The Horizon series is currently only available for sale on Amazon in the United States.

@dwolek 

I apologize for the shortcomings in our previous after-sales policy. Our sales channels were too scattered in the past, leading to many situations we couldn't monitor properly. I sincerely apologize for this.

To address these issues, starting with the Horizon series, we have decided to manage our Amazon retail operations directly and fully adhere to the platform's after-sales policy to ensure the interests of our users are protected.

Regarding durability and quality concerns, our latest Horizon series incorporates new technologies, with enhanced bases and internal components. Combined with Amazon's after-sales policy, we hope our customers can purchase our products with confidence.

@milpai 

In our sample tests, the Horizon tubes did not show any quality issues after 200 hours of continuous use.

Regarding your question about the Horizon and ART series, both belong to our selected tier. The main difference between them lies in their sound characteristics, with the Horizon offering a more neutral sound.

@aniwolfe 

First of all, the KT88C is not our latest product, but based on our after-sales data, it is a reliable and stable product. You can use it with confidence. 
Regardless of the channel from which you purchased it, if you encounter any issues (as long as it is still within the warranty period), you can contact the dealer for warranty service. If you do not receive timely assistance, feel free to send me a private message here, and I will do my best to help you resolve the issue. 
This is the value of my presence here and my communication with everyone.