@macg19 -- You’ll get no argument from me about the tender mercies of huge corporations.
My only point is that, when a shipper takes custody of your package, if it disappears anywhere between points A and B, they cannot simply throw up their hands and say "whoops".
If the item is valuable you’re warned to fully insure it or they can settle with you based upon the meager valuations they insure packages for.
If Snook has insured the package, and it went missing before being delivered, they are on the hook for the insured value. I don’t believe for a second that something this valuable will go without the claim being paid. If that is the case, then I believe that key details of the story still remain a mystery. For whatever reason.