Classe CT-SSP won’t shut down


I’ve been dealing with an annoying system gremlin for some time now. Just about every time I shut down my home theater system, the Classe processor immediately reboots. This happens whether I shut down by remote or via the on/off button on the Classe processor itself. Essentially, unless I turn the processor off via the rocker switch on the back of the unit, the processor and Classe Ct-5300 amps will stay on.

I’ve tried 1) changing the remote from Savant to Control4 and 2) sending the CT-SSP to a factory repair shop (they found nothing after two weeks of bench testing).

My installer can’t locate the issue and now says this is a gremlin I might have to live with, which feels pretty unacceptable after spending so much on a home theater system. 

Any ideas?

System:

Classe CT-SSP, 3 Classe CT-5300 amps, 2 Bowers & Wilkins SA-1000 amps, Sony VPL-VW600ES projector, B&W 7.2 speaker setup with CT 8 speakers and subwoofers, 3 Furman power conditioners

dercliand

I had a problem with an Oppo 205 (forget what it was doing but something along your line). Oppo said it is a known problem with Sony TVs HDMI protocol. Forget what I did but problem no longer exists. Try removing your Sony from the chain and see what happens. I’ll try to remember more specifics.

P.S. Found email between Oppo support and myself. Seems my problem was music dropouts when using a recently acquired Oppo 103D disc player.

Following is Oppo’s final advice:

"Sony TVs are unique in that they trigger HDMI handshakes even when they are off or in standby mode. Audio is briefly muted when a handshake takes place, and since the TV isn’t fully on, the handshake can never complete successfully, so you will have intermittent attempts (and intermittent dropouts) occur. The solution is to either have the TV turned on when listening to music, or remove the HDMI cable from the player when listening to music.

We have had customers report that they had success by changing the TV to a different input before turning off and also reports of success of using a HDMI switcher before the HDMI connection to the television. Unfortunately, these recommendations did not work for everyone and ultimately the TV either had to be on or disconnected via HDMI."

Hope this is of some value to you. BTW, to fix, I placed the 103D in a different system. Regards

will it stay on even if you unplug it??

man that would be definitely some afterlife roaming around unseen outside of your 3d-limited vision.

do you also have flickering light bulbs even if you didn't turn on any light or coin dropping on the floor out of nowhere?

you can capture these moments with your camera including what you can't see.

Much appreciated, dweller. I’ll pass this information on to my installer. Hopefully it will give him the insight he needs to fix the problem. Thanks again.