Dealers of High End Equipment


What do you expect from a 30 year relationship with a Dealer ? 
Discount's, Setup Charges, Tech Support, Return Policy, Return set up charges..etc   
 

 

 

 

 

128x128stevizzy

I have a Scott Walker Audio near me, Josh is good to deal with. He gave me a good trade for a new MAC C-53 pre. A nice deal on a VPI HW40, cartridge and phono pre. He'll come down a little, help you unpack it and deliver in some cases. Good folks, will be going back when I need a trade-up on my MC352, sooner than later I hope. Good selection of used equipment to choose from and usually in great shape.

It would be nice if my local dealers would offer deals, but none of them do, although I did get to try some speakers before I bought a pair.

Those of you that have had a relationship with any audio dealer have been fortunate in that regard.   I've never had anything of the sort with any but 2 dealers. both of which likely learned to cringe when I darkened their doors...

The first learned that I was standing ground on their published statement to beat any price on gear, which is how I was able to purchase a Kenwood L-07 tuner, pre, and a pair of mono amps for 30% off retail....it took the manager to set the salesman in line who denied anything of the sort....despite the published ad brought into the store....

The second, remarking on how I'd gotten a TT for less than his wholesale, inc. tax and shipping cross-country.....

Since?  Too many moves into areas with a lack of retail B&M 'specialty' shops and the rise of on-line sales.

The growth of on-line sales has made the B&M shops a rarity, which is unfortunate. The lack of 'skin in the deal' has made a relationship a novelty, even with the occasional cell calls attempting to make a 'contact' that persists beyond a sale.

When SOTA audio sales began to imitate luxury vehicle sales....it drove enough of the 'audience' into used or online, the lucky few into 'shoppes' with the smug or the dismissive sorts as your salesperson....

To Be Fair:  The general rise in complexity of SOTA makes sales of such very hard, as it does make for more 'tire kickers' wanting to have an audition of any item that runs into 4~5 figures left of the decimals.  

That in itself can make a buyer picky....which can entail that of the seller/salesperson....

That, in itself, can make me 'tighten the screws' on same.

It's pricey.

Make me feel like it's worth spending it with You.