I emailed & called Axiss, and their response was firm: they checked the serial number first, if the unit was not sold through them, sorry! No advice, no service.
I understand their attitude, there are way too many Accuphase products brought in through the grey market. They have to protect their own interest.
I understand their attitude, there are way too many Accuphase products brought in through the grey market. They have to protect their own interest.