Eversolo DMP-A8 bypassing my preamp despite setting to fixed volume out


Fellow Audiogoners,

 

I’m at a loss for what’s going on in my system. I recently rearranged some of my components in my shelving and after reconnecting everything back up, I’m getting no ability to control volume with my preamp, AR Ref 5se.

Previously, my setup was Eversolo > Lampizator Amber 3 DAC via USB > AR Ref 5se via RCA > Bryston 14BSST2  via XLR > Aerial Acoustics 7T.

I was extremely happy with my sound quality and managed all volume control with the Ref 5se. That is, until last night. After removing/rearranging components and reconnecting everything, the Ref 5se has merely turned into a bypass unit. I can only control volume by way of the volume control of the Eversolo. 

To troubleshoot, I tried to restore the Eversolo to factory settings but no dice. I tried disconnecting the power from both Eversolo and Lampizator to allow a power cycle but no luck. I tried changing the settings within the Eversolo to allow volume pass through but no changes. Theoretically by enabling volume pass through, should disable the preamp section of the Eversolo and pass a signal only to the Ref 5 se. It’s not happening. It merely cranks the volume of the Eversolo to max (0) and my Ref 5se is set to zero volume and I still get max output from the Eversolo.

Ironically, when I turn off the Ref 5 se, all signal is lost. Hence the bypass only situation. To boot, I had never tampered with any of the Eversolo settings prior to rearranging my components. It was a simple turn on Eversolo, USB out to Lampizator and all volume control taken care of by whatever preamp was in place.
 

I’d appreciate any insights or help from anyone who may have experienced this situation. 
 

Thanks!

swhite007

Thas why I suggested checking to see if the Lampi  RCA or XLR are going into the ARC's "Processor" input.  That will deliver a full 2 v or 4 v signal to the preamp and you will only be able to control volume through the streamer.  

If two devices can control volume through the Lampi in the digital domain then the Lampi is probably fine.   

You may want to restore the factory defaults on the ARC.  Turn volume on streamer down just to be safe when sorting it out 

Going to try a power cycle on the Ref 5se. Haven’t tried that yet. Even tried swapping some tubes in the Lampizator but still no luck. So frustrating because the sound had been so good.

I really appreciate all of the great suggestions. I’m hoping it was just a glitch while repowering up the Ref 5se. Never really factored in it as the common denominator. Would make sense. That would put all of this to bed. Will keep you all updated. Thanks again!

To try another test, plugged my CD player (Oppo BDP-103) direct to the CD input of the Ref 5se and same scenario. I made sure to double check the menu and set the volume to fixed output and still full volume as though the Ref 5se was bypassed. Volume was set to zero on the Reg 5se. I think I’ll be calling ARC tomorrow. This sucks!

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