Musical Fidelity Tri Vista SACD


I have been sitting on this useless $6,000.00 paper weight for some time now. Multiple attemps have been made to MF in England but they do not get back to me. Does anyone know how to get in touch with these people? I can not let this rest, and I refuse to buy or recommend any of their products.
drjohn
If its the transport mechanism which I suspect it would be as just about any other part could be repaired. Musical Fidelity were not the only ones caught by the manufacturers descision to stop supplying this specefic transport mechanism . I beleive Emm labs and others were stung by this as well. This was not isolated to Musical Fidelity and is not a real picture of M F ,s quality. If you check the archives I beleive there are threads on this issue. I would be as pissed as you as well for the cost spent. Rick Walker as mentioned as far as I know still repairs Musical Fidelity.
Had the same issue with my kW SACD. MF left me on the side of the curb. if not for my great dealer, I would have been totally screwed. I will NEVER buy another MF product.
Well, I too have been abandoned by MF. They do not respond to any correspondence. I agree, I will NEVER buy another of their products and I will advise others to do same.
Does anyone have an address for mailing to Musical Fidelity? I am going to try again. Doubtful, but maybe I have the wrong info
Drjohn - I'm afraid, the only solution is to sell your player for parts. The Philips drive mechanism used in TriVista (and also kw SACD) is no longer beeing made, and no longer available.

Krell had run into the same problem with their SACD Standard mk II players, but they were able to develop an 'upgrade' kit, that replaces the Philips transport with their evo series DVD-rom drive. That was certainly time consuming for them, but at least they did not leave their customers with nothing.

From what I read on British forums, MF in the UK was offering a great discounts (up to 50% off) on their current players for TriVista owners that faced a drive failure. You may ask US MF distributor about that too.