First, it takes a long time, say a year or two. YouTube reviews, assorted Bulletin Boards, on-line reviews, manufacturer inquiries. I am looking for reviewers who cut through nonsense. Eventually, it is a product that gets frequently recommended, fits my needs/wants. Typically, there is a lot of back on forth in my mind, and then suddenly there is clarity. That's when I order it.
I bought a Holoaudio May DAC L2 based on goldenear's review, following his debunking of MQA. Contrast that with Hans B., heavy on the MQA bandwagon and going on about jitter (is that even audible?).
Bought PearlAcoustics Sibelius speakers based on assorted reviews and being intrigued by 1-way Voight tube design, plus solid wood construction as a wood worker. Plus the most wonderful interaction with Harley Lovegrove. Love those speakers.
Bought a Rega Naia package based on Harley's shoot-out, CheshireAudio, Sales rep. Was a bit against my original thinking (heavy vs. light), and in the end went for top of the line light.
Listening to equipment is a pipe dream. Is not happening. At shows they do not have the equipment I am interested in, dealers can't set up true comparison systems. So it is a bit of a shot in the dark.
Recommendations by sales people generally is disappointing. They will only recommend what they sell (obviously), so you will never get the full picture. I bought a PrimaLuna 300 pre, but for power went with Pass XA25. The only dealer for PL is not selling Pass, so they will never suggest the combo. Was through Harley, London shop video, and a bit of California state bias (I live in CA, where Pass is at home), that I selected it.
Looks are a minor component. E.g. Macs are out because they are the worst combination of ostentatious and ugly. One reason I selected the Pass XA25 is because it does not have meters.