In Southern California, I had to either track down a UPS driver or drive to the downtown LA UPS location (which I did not want to do) to get my insured package accepted (Lyra Atlas cartridge). The UPS store would not accept high value insured items - they could, but my insurance would be void. Not only that, but I also needed the 3 page form that came with the shipping label so that the UPS driver could sign it and give me a copy. If I have to go through all that, I would assume that the UPS driver should get the required signature.
Beware - FedEx Drivers are forging signatures for delivery confirmation
In the span of 2 days I had 2 separate deliveries of expensive audio equipment delivered by FedEx. One on the east coast and one on the west coast. They were both insured for the full amount and high dollar values, which triggers FedEx required direct signature by the recipient. In one case the recipient let me know that the driver signed for him and left the package in the snow next to his mailbox. He never made contact with the driver nor signed for the package. In the second case the driver again signed for him and left the package on his porch, and never made contact with the recipient. In both cases everything turned out ok, but this terrible business ethics from FedEx employees.
It's blatant forgery by the drivers, and who is left holding the bag if the package is stolen? It's the driver's word against the recipient. I have a feeling the shipper (in both cases me) would be when I paid for full value insurance. What is the motivation of the driver, just laziness so they don't have to come back for another delivery attempt? I made a formal complaint with FedEx which supposedly they are going to trace down, but I have a feeling this is not going to make a difference.
Things are getting worse and worse these days!
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- 17 posts total
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- 17 posts total