Call the Fed-X number and talk to corporate. They take complaints like this seriously, though not seriously enough to reimburse you, of course!. Also, follow up with an email detailing the issue and that you accept no liability for packages left on your doorstep that were supposedly signed for. I always request that people ship to me by UPS or USPS. Fed-X drivers are subcontractors paid by the piece. PS: You are financially responsible for any package stolen from your door. Yes, it's happened to me and, yes, it was Fed-X.
Beware - FedEx Drivers are forging signatures for delivery confirmation
In the span of 2 days I had 2 separate deliveries of expensive audio equipment delivered by FedEx. One on the east coast and one on the west coast. They were both insured for the full amount and high dollar values, which triggers FedEx required direct signature by the recipient. In one case the recipient let me know that the driver signed for him and left the package in the snow next to his mailbox. He never made contact with the driver nor signed for the package. In the second case the driver again signed for him and left the package on his porch, and never made contact with the recipient. In both cases everything turned out ok, but this terrible business ethics from FedEx employees.
It's blatant forgery by the drivers, and who is left holding the bag if the package is stolen? It's the driver's word against the recipient. I have a feeling the shipper (in both cases me) would be when I paid for full value insurance. What is the motivation of the driver, just laziness so they don't have to come back for another delivery attempt? I made a formal complaint with FedEx which supposedly they are going to trace down, but I have a feeling this is not going to make a difference.
Things are getting worse and worse these days!
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@tooblue , All in good fun, man! |
I'll assume this issue mostly with Fedex home delivery. These are contract workers, poorly compensated, need to work at max speed to earn a livable wage. I work in family business, we get Fedex home deliveries on daily basis, these contract workers are simply considered consumables, out with the exhausted in with the fresh and soon to be exhausted. Most of these route drivers don't last more than a couple months, you think they care about your issues! |
@sns they are not all paid a low wage, I know a few different people that work for FEDEX and they make decent money. I guess it's just how greedy the subcontractor is. |
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