Beware - FedEx Drivers are forging signatures for delivery confirmation

@onhwy61 that’s the silliest post I’ve seen on here in quite awhile.   I’m one of those people who acknowledges that expecting perfect service from shippers (and many other service providers) is a lost cause and not realistic.    This topic is about Fedex (and others) fraudulently forging signatures on carriage contracts (and related stories of similar unauthorized, unacceptable, and sometimes even illegal behavior).

And, the 2023 UPS contract takes full-time drivers to $101,920 by year after next WITHOUT ANY OVERTIME.    With the overtime that every single full-time driver works, they are in the $170K+/yr range.    I can send the link to their Teamsters contract if you’d like.   And see USA Today article from August 2023 entitled “Full-time UPS drivers will earn $170,000 a year, on average, in new contract, CEO says”  for other contract details. (https://www.usatoday.com/story/money/2023/08/10/ups-driver-pay-new-contract/70571518007/)

With the 2023 UPS contract, Fedex is clearly behind UPS in salary/benefits packages, but a full-time driver, with the overtime they work, will easily break the $100K/yr mark.    USPS is another story altogether.    
 

FedEx actually has three distinct delivery arms — express, ground, and freight. Express and Freight drivers work directly for FedEx and receive the company’s typical employee benefits, whereas Ground drivers usually work for third-party delivery businesses that contract with FedEx, so their pay and benefits are determined by their employer.

I stand corrected regarding UPS drivers' income.

Decades ago I was at a conference where an exec from McDonald's gave a talk about customer service.  He stated that if McDonald's was 99% accurate in completing customer orders that meant 100,000 per day did not get their order correctly filled.  He then stated that to get the accuracy up to 99.9% would require someone to directly oversee and check the order taker and another person to oversee the food server plus adding another level of oversight with someone checking the checkers.  The majority of the cost of the added personnel would be added to the customers' food price.  Additionally, with the added check and oversight procedures customer wait times would increase and fast food would become less fast.

The exec's point was that you don't even want to be perfect.  Instead aim for being really good.  There will always be friction in the system/process.  For that 1% whose orders were screwed up and comeback to complain, just give them a free meal voucher.

How much would shipping cost if UPS, FedEx and any other shipper provided a perfect level of service and who would be willing to pay for it?

@onhwy61 maybe McDonald's should charge for insurance to guarantee you meal it correct.

It still blows my mind that someone on here is trying to characterize forging signatures as “really good service”.   SMH.