I am having the same issue with my Bluesound Node streaming Qobuz. I keep getting lost connection, request timed out, or could not load content messages and the player hits a brick wall and has to be unplugged and rebooted. The tech support at Bluesound seems to care but none of their suggested settings have helped. They seem to blame it on everything else other than their app or operating system. I’m done with Bluesound, going to try a Wiim Ultra next.