Elizabeth, Hervel
Many thanks for your advice and the offer of help regarding assistance in french language. I am a native French speaker and my country (Mauritius) was a former French colony. My communications (emails & phone calls) to AA have been mainly in French.
The issue is elsewhere - "efficiency, efficacy, concern and respect" for the clients buying and putting faith in their highly priced products in return for legitimate expectation of an attribute called "customer service" when problem beckons.
Many thanks for your advice and the offer of help regarding assistance in french language. I am a native French speaker and my country (Mauritius) was a former French colony. My communications (emails & phone calls) to AA have been mainly in French.
The issue is elsewhere - "efficiency, efficacy, concern and respect" for the clients buying and putting faith in their highly priced products in return for legitimate expectation of an attribute called "customer service" when problem beckons.