@stereo-one , actually I am the one who was inquiring about the SA10,phase setting when connected to a SLP 05. I read your reply, thank you. I got into my SLP05 manual (again) and my bad--on page 11 it clearly staes that pin 2 is hot. So I am going to switch the phase setting on my Marantz back to 'normal.' Thanks again for that.
But as far as speaking a tech guy from Cary on the telephone, that was in the old days which I remember fondly. Now who ever answers the phone will tell you to email tech support, and my experience has been they are in no big hurry to reply to emails.