Raven Audio Soniquil Cables: Misrepresented Build & Tarnishing Connectors?


I bought a pair of Raven Audio Soniquil speaker cables a few years back. The connectors broke fairly quickly, and I finally got around to repairing them last week. I was disappointed to discover that Raven Audio is misrepresenting how the cables are manufactured. 

The website states that the connectors are soldered to the wire.

 

However, the connectors on my cables are not soldered. They're just set-screw banana plugs. 

 

 

I tried reaching out to Raven Audio for an explanation, but they haven't responded. Now I can't say with confidence that I personally could tell a difference in quality due to this issue, but I didn't like that the product is misrepresented.

 

Additionally, even though these connectors are supposed to be rhodium-plated, they appear to be tarnishing. Here's an image that shows the difference between the part that was exposed to air, and the part that was covered by heat shrink tubing. Does anyone know if this type of discoloration is to be expected with rhodium plated plugs, or is Raven Audio misrepresenting the metals used as well?

 

I'm guessing this might just be a case of "you get what you pay for" but I'd love to hear if anyone has had a different experience with these cables. Has anyone received a pair that actually was soldered? 

noryx

And he doesn’t have the understanding that a secure mechanical contact is superior to soldering for electrical conductivity. A quick internet search would have helped.

The best connections are bare wire (i.e. no connector).

If connectors are used, the best and most reliable method of assembly is crimp and solder.

Set screws are problematic because if they’re made of copper they won’t stand up to the torque; if made of steel they will, but do you want ferrous metals in your signal chain?

High-end connector manufacturers may solve that problem with exotic bronze alloys, but you’re unlikely to find advanced metallurgy at the budget end of things.

If mechanical connection was superior, the highest-end equipment out there would be wired point-to-point with wire nuts or (preferably) Wagos. But if course it is not.

+1 @watersidedave I like your answer of 3/12/25 and I do find your cables and interconnects to be a very good value and sound pretty darn good.

A nice response from Raven.  

Good to know the cables are not made in China.....but that connector sure is! 

That's the problem with so many Chinese products.  You never know what the heck your getting.

@watersidedave

Nice to hear from you Dave! I hope you and James are well and your businesses are thriving.

ALL:

It is a nice response from Raven, and exactly what I expected, as mentioned before. Dave and James are the nicest, most professional people I have ever dealt with in audio and also happen to make really great products.

Rarely do you encounter this level of investment in their customers success.

@devinplombier Also as I said before, you may want to take the "innocent until proven guilty" approach in future, and go even further by not judging something or someone you actually know nothing about.

I wanted to provide a conclusion to this thread. While it took some time, I was finally able to get in touch with Raven Audio. As you have seen on the thread, @watersidedave took time to respond and explain the situation from their perspective. I very much respect their effort to rectify the issue and take ownership of the situation. I appreciate their willingness to stand behind their product and make things right.

I mailed in my old cables last week and James promptly sent me a brand new set. Both Dave and James were professional and helpful throughout our conversations, and I’m happy with the resolution.

Thanks to everyone who contributed to the discussion!