Hi
I have 102T at magnum dynalab now that has been there since 9/6/2024 and have been getting the runaround on the repair can’t get a straight answer out of them. I’m wondering if I’ll ever see the tuner again
Beware: Magnum Dynalab are not "doing repairs, upgrades or service right now"!!
Just a note if you are considering buying a Magnum Dynalap liner. After buying a factory box from MD, sending them my tuner in August, I was told verbatim from the Operations Manager that they are not "doing repairs, upgrades or service right now". Six months went by and below is a sample of the items they told me. I am at a loss that they accepted the return for service, keep it six months and then say we won't fix it.
- I will ship your unit back to you. We can't solve you no power issue.
- If he can't fix it, I am just going to replace yours with a new unit.
- We are not doing repairs, upgrades or service right now,
- This is one we said we would look at in house and it is marked resolved January 8th but not shipped yet.
- Noted repair resolved "Cleaned the oxidized silver plated contacts in the switch cable inside the unit (inside the plug).
- Retested."
- Thanks for you most recent email from yesterday. We will be looking at you MD90 the first ½ of January.
- If you don't hear back from me by Friday, please do a follow up and we may need to look at another service option.
- Hi William, we will have a better idea in a couple of weeks.
- We are in the works on doing changes in manufacturing so we can not touch repairs for at least another 4 to 6 weeks.
- It will be at least 6 weeks before we can start looking at this. Please don't hesitate to reach out in 2 to 3 weeks for an update.
I love the tuners but be careful as it appears any investment would be a gamble... So odd for a company now owned by Bryson.
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@yyzsantabarbara if I may ask, what upgrade power cord do you use for your MD 108T? I just acquired a used one. The original cord is pretty lame, but a 10AWG amplifier-grade cord was too much, could not maintain connection. |
Congrats on the MD-108T. I listen to that M-F 9AM-12PM and it is a great tuner. I use the Signal Sleuth and the ST-2 antenna. I am near the ocean surrounded by mountains and the Sleuth and ST-2 are needed, All of my non-tuner gear is from Benchmark, Schitt, and CODA and I have not felt the power cords made any difference with them. So, I have not invested much money on cords. I did buy a Pangea non-amp cord from someone but that is on a Schitt DAC that may not even benefit from it. I am cleaning my 2 systems today and will replace the Benchmark OEM cord on the MD-108T with the Pangea to see if it makes a difference. I think it would on the tuner. Let me know what you find with cords on the MD-108T,
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Appreciate the reply. Guess I can't start experimenting with PCs on the tuner until mid-April when back in town. Looked at a few candidates online but need more research (and more listening time with the stock cable) before deciding which to audition. A reviewer of the original MD 108 (2004) wrote that he immediately upgraded the stock PC, but did not say with what. |
- 15 posts total