Who can repair older Theta

I have a Pro Gen 3 balanced DAC and it has some noise issue. Theta will not accept for repair.
Any suggestions or recommendations.

Thanks

jeff_in_jax04-07-2010 5:21pm

jwm Details Discussions Posts This discussion Message User 918 posts 05-03-2010 at 12:04pm Copy Comment URL Report Comment Edit Delete You may want to contact Jim White from Aesthetix. He use to work for Theta. Jim now makes his own digital converter. You can look him up through Musical Surroundings.
orpheus10 Details Discussions Posts This discussion Message User 8,668 posts 05-06-2010 at 01:43pm Copy Comment URL Report Comment Edit Delete Theta will not give you help on anything. Time to jump ship.
coacher Details Discussions Posts This discussion Message User 6 posts 05-06-2010 at 04:16pm Copy Comment URL Report Comment Edit Delete Theta refused to even talk about repairing my $4,500.00 transport-no more parts. coacher
abruce Details Discussions Posts This discussion Message User 246 posts 05-06-2010 at 06:43pm Copy Comment URL Report Comment Edit Delete They should have just changed their names when they were bought out
darkj Details Discussions Posts This discussion Message User 150 posts 05-06-2010 at 08:15pm Copy Comment URL Report Comment Edit Delete Geez - they won't even work on it? Here's a story: I just bought a Theta Casa Nova on eBay, but because a previous user had installed a password for setup, and no one knew it, Theta required that it be sent to the factory for an Eeprom reset - which would cost $350 and take six weeks. For a password reset... I've had better support from Harman for their Proceed products, which were discontinued several years ago.