Amps.. Is Odyssey worth it?

I’ve had my Khartago mono blocks for 15 years and they still sound great.

A man who has true passion for his product. Not many business owners would take so much time out of their busy schedule to submit such a detailed comment.

The man accepts hes not perfect, WHO IS, but he'll do everything he can to help his customers.

Im just a customer not a friend of his, but kudos to Klaus.

I have to disagree with you again... sorry man. If you go to audiocircle.com and go through his own Odyssey Audio thread you will find all the problems. Has he gotten new suppliers for his transformers? Who knows.

@2psyop  Odyssey has been in business for 36 years so if there have been significant ongoing and widespread problems we would’ve certainly heard from many more people here over those many years, and it just strains credibility to think otherwise — complaints on Audio Circle notwithstanding.  As Klaus clearly explained and admitted above there were some hiccups along the way as there are with any business, and he detailed how he’s tried to handle and correct them (including how he bent over backwards in your specific situation).  And realistically speaking, if reliability and customer service was really that bad Odyssey would’ve been out of business many years ago.  The evidence here indicates strongly that while there were undoubtedly some people affected by some issues over the years, there are many, many more who had no problems and have been thrilled with their equipment and highly recommend it to others.  Again, that you and some others unfortunately had a bad experience sucks but the vast majority have not, and that Klaus clearly cares and stands behind his products speaks well of the company as many audio companies these days do not. 

Having read this far in the post, including the very thorough response from Klaus, I find myself thinking:

1. I would really like to talk to this man

2. How can a small variation in the AC line voltage have such a significant difference in an amp’s performance?
 

In my understanding, and experience, the utility company is obligated by law to provide power that conforms to a nominal voltage +/- 10%. Meaning that the voltage coming into my house can be between 105 to 135 VAC. I have measured such swings in a house I once lived in occurring in an interval of less than 30 minutes. I have since moved, and I am now served by a much better utility company.
 

So, on the one hand, I have been lead to believe that a good power supply for any electronic gear, be it computer, stereo, or what-have-you should be able to handle such fluctuations on the input with affecting the power delivered on the outputs, while on the other hand, Klaus is saying the source voltage determines the amount of bias on the output tubes. 
 

My follow-up question might be if this is a design feature of Odessey amps only, or do all designs share this sensitivity to the supply voltage?

If the latter is true, it would certainly justify the cost of a regenerative power conditioner, which I’m told is some cases is itself an amplifier of sorts. 
 

Thoughts, anyone?

Odyssey has been in business for 36 years so if there have been significant ongoing and widespread problems we would’ve certainly heard from many more people here over those many years, and it just strains credibility to think otherwise

I can’t imagine why you felt the need to slam @2psyop, who had bad luck with Odyssey, with a lecture parroting what klaus just stated a few posts before.