2. best-of
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Best and Worst customer service?

My vote goes for Sonic Frontiers, as Best! I was contacted within an hours, after e-mailing a question. Wery friendly and helpfull!(they can count me-in on the next purchase) Thw Worst? Linn audio! It's been over a month since i submited a Q! I am stll e-mailing the question...i am sort of amused by now!
eldragon
chuck
230 posts
 

Best customer service experiences.

Conrad Johnson, VAC, Audio Research, Ayre, Pass Labs, MSB Technology

 

Worst Porschecab

ozzy's avatar
ozzy
7,639 posts
 

My recent entries

Best:

Stack Audio, Rick Shultz, Michi all have been exemplary.

Worst

By a country mile, Tascam. Never, never buy from them, or have them service your equipment.

ozzy

cantorgale's avatar
cantorgale
166 posts
 

Best - Innuos

Worst - Roon

Every interaction 

nutty
3,082 posts
 

Worst customer service without a doubt,  Audio Elegance,  Cincinnati Ohio. 

 

wharfy's avatar
wharfy
428 posts
 

Best in my experience-

Audio Research for technical Q/A and repairs, Upscale Audio for customer support and expertise, John Rutan at Audio Connection for customer support, expertise and repair issues for equipment they did not sell me.

Worst ever-

Pro-Ject who did not answer any of my emails regarding the reliability of their newest CD Box RS2T, but did find time to tell me in an email that I was a pest and to leave them alone. No kidding...

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