Removing tube from EE Minimax Dac


I feel a little silly asking this question, but I have owned a lot of equipment with tubes over the last 20 years and have never run into this problem. I am having the hardest time pulling the tube out of my Minimax dac. The directions say pull and don't twist. I am pulling with a good amount of force and it doesn't budge. Any thoughts from Minimax owners. Thanks
gotog
I had the same problem!

Here's what Bill from Morningstar recommended...And, it worked...

"The tube socket has a death grip hold on those tube pins to say the least. You really have to wiggle(Back and forth) ever so slightly while pulling at the same time. You just have to work it out slowly.

I find it a bit easier to take the top cover off as my fingers seem to get a better grip this way.
Ridiculous as to how hard it is to get the tube out but the tube socket is a very good one."
Thanks guys.... took the top cover off to get a better grip and it worked... bit of a workout though...
Sure Reylon, sure:) If that is the case your pinkies must have the grip of a hyena's jaw.