Rja,
Having faced something similar many years back, I can see why you are quick to throw Wadia under the bus; however, this isolated incident was neither intentional nor an oversight. This issue had more to do with the phone system than negligence.
I've been working with Wadia for 12 of the past 22+ years and I, professionally speaking, have never experienced a breakdown in communication or service.
I was a witness to this event as are others who read this thread. As a witness, to something clearly unintentional or accidental, there are usually two ways to handle it. Some people just want to lay on the horn and make matters worse for the poor guy that just broke down in front of them. Others offer to push the car to the shoulder and then allow use of their cell phone.
Respectfully,
Burt
Having faced something similar many years back, I can see why you are quick to throw Wadia under the bus; however, this isolated incident was neither intentional nor an oversight. This issue had more to do with the phone system than negligence.
I've been working with Wadia for 12 of the past 22+ years and I, professionally speaking, have never experienced a breakdown in communication or service.
I was a witness to this event as are others who read this thread. As a witness, to something clearly unintentional or accidental, there are usually two ways to handle it. Some people just want to lay on the horn and make matters worse for the poor guy that just broke down in front of them. Others offer to push the car to the shoulder and then allow use of their cell phone.
Respectfully,
Burt